Privacy

How people use the site: Microsoft Clarity

We use Microsoft Clarity to see how visitors use the pages, so we can fix what is confusing. Clarity records clicks, scrolling and mouse movement, which pages you view, and your device, browser and rough location. It can replay a visit as a recording.

Clarity hides anything you type into a form. We also take search words out of the page address before Clarity starts, and hide search suggestions from its recordings, so it does not record what you searched for.

Clarity sets cookies to recognise a returning visitor. In the European Economic Area, the UK and Switzerland it does not set them, because the site does not ask for consent. Microsoft handles this data as described in the Microsoft Privacy Statement, and it may use it for its own purposes, including advertising.

Search

Your last five searches are kept in your browser, on your device, so the search box can offer them again. They are not sent to us. Remove one with ✕.

When a search finds nothing, we count the words searched, so we know which ingredients to add. We store only the words and that nothing was found: no IP address, cookie or anything that identifies you.

The Android app

The app reads barcodes and ingredient lists on the phone itself. Label photos never leave the phone, and scan history stays on it. When the phone has signal, the app fetches updated reference data from this site and sends us barcodes we did not recognise and label words we could not place, as text only, with no identifier. It also uses Microsoft Clarity to record which screens are opened, where people tap and when the app hits an error, with the phone's model, the country and a random number for this install; text and the camera picture are never recorded. Microsoft handles that data as described in the Microsoft Privacy Statement.

Report a problem in the app opens the same form as the website, described below.

Error reports

If you use “Report an error”, we receive your message, the page it is about, your name and email address, and any screenshot you add. It arrives as an email and is used only to fix the site and to reply to you.

Hosting

The site runs on Cloudflare. Like any web host, Cloudflare processes your IP address and basic request details to deliver pages and block abuse.

What we don't do

There are no accounts, no ads and no email lists. We don't sell data.

Questions

Use Report an error.